Privacy Policy

1. Introduction

Welcome to OctoGlyphs ("we," "our," or "us"). We are dedicated to protecting your personal data and ensuring transparency in how we handle it.

This Privacy Policy explains how we collect, use, store, and share your data when you use our platform and services. By continuing to use OctoGlyphs, you confirm your acceptance of this policy.

2. Information We Collect

We collect information to operate, improve, and secure OctoGlyphs. The data we collect falls into these categories:

2.1 Personal Data (When You Provide It)

• Name and contact information (if provided for support)
• Payment information (processed securely via payment providers—we don't store payment details)
• User-generated content (such as chat messages or profile data, if applicable)

Note: You can choose not to provide personal data, but some features may not work.

2.2 Non-Personal Data (Collected Automatically)

• Basic device information for compatibility
• Usage data to improve your experience
• Performance metrics to ensure smooth operation

3. How We Use Your Information

We use your information to:

• Provide and improve OctoGlyphs
• Ensure platform security
• Respond to support requests
• Send important updates (with your permission)

Consent Notice: In some regions (e.g., the EU), we will ask for your explicit consent before collecting data.

4. Third-Party Services

We work with trusted partners to provide our services:

• Payment processors
• Analytics services
• Customer support tools

Each third-party service has its own privacy policy, which we encourage you to review.

5. Data Sharing and Protection

We do not sell your personal data. We may share data only:

• To comply with legal obligations
• To protect our rights and prevent fraud
• As part of a business transfer

6. Data Retention

We keep your data only as long as necessary to provide our services and comply with legal obligations. You can request data deletion at any time.

7. Children's Privacy

OctoGlyphs is not intended for users under 13. We do not knowingly collect data from children. If we discover we have collected children's personal information, we will delete it.

8. Security

We use industry-standard security measures to protect your data. However, no online service is 100% secure, and we cannot guarantee absolute security.

9. Updates to This Policy

We may update this policy periodically. Changes will be posted here with a new "Last Updated" date. For significant changes, we'll notify you through our platform.

10. Contact Us

Questions about this policy? Contact us at:

support@octoglyphs.com